Delivery & Returns

Thanks for shopping at CZ Rifles Uk . If you are not entirely satisfied with your purchase, we’re here to help.

You can indicate your intent to return your product by email within 14 days of receiving your product. You have a further 14 days after indicating your intent to return to your product.
Be sure to to provide the following details:

Your Email
Your Web Order Number.
Your full address
A contact phone number

On receipt of your e-mail, we will provide you with a Return Material Authorisation (RMA) number. Indicating this number clearly on the packaging of the goods you are returning will help ensure that your returns are processed quickly.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase with it.

Refunds.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request.

Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

If you receive a refund, the cost of the original shipping will be deducted from your refund.

If you have any questions on how to return your item to us, please contact us

If you have received a defective item
If you’re having trouble with your product or believe it is defective, please email us at sales@czrifles.co.uk immediately to report your defective product.

Our Details and Returns Address are

Canis Ltd

Registered in the UK Company number 06390298
Reg Office: Unit 8 Broomhill Farm Broomhill Road Old Whittington Chesterfield S41 9EA Tel: 01246 455536